Shipping policy

Delivery area

We ship to Germany, Austria, Switzerland, all countries of the European Union, the United Kingdom, Norway, Iceland, Liechtenstein, Monaco, Andorra, San Marino, Vatican City, Albania, Bosnia and Herzegovina, Montenegro, North Macedonia, Serbia, Kosovo, Moldova and Ukraine. We currently do not ship to other countries.

Shipping costs

Destination	Shipping
Germany	€5.99, free from €49
Austria	€13.99
Other EU countries	€14.99
Switzerland	€19.99
Rest of Europe (non-EU)	€19.99

Shipping costs are also shown at checkout before you place your order.

Customs and import duties

For deliveries to countries outside the EU (for example Switzerland, the United Kingdom or Norway), customs duties, import VAT and carrier handling fees may apply. These costs are not included in our prices and are usually paid by the recipient on delivery.

Processing and dispatch

If the item is in stock at our fulfilment partner's warehouse, your order is usually processed within 6–12 hours.

If the item first has to be sourced from the manufacturer, this normally takes an additional 2–3 days before your order ships.

Your order may be shipped directly by our international fulfilment partner.

Delivery times

For Germany and Austria, the estimated transit time is 6–9 working days after dispatch, plus the processing time above.

For all other destinations, the delivery time shown on the product page or at checkout applies.

Working days are Monday to Friday, excluding public holidays. Delivery times are estimates. Customs clearance or carrier disruptions can cause delays. Your statutory rights remain unaffected.

Tracking

Every order ships with tracking. Once dispatched, you will receive the available tracking information by email. It may take a little while before the carrier shows the first status update.

Delivery address

Please check your delivery address before completing your order. If you notice a mistake afterwards, contact us as soon as possible. Once the parcel has been handed to the carrier, we cannot guarantee an address change.

Missing or damaged deliveries

If your order does not arrive within the stated delivery time or arrives damaged, please contact us with your order number. We will look into it and agree the next steps with you. Your statutory rights apply regardless of whether you report transport damage directly to the carrier.

Contact

BrickFacewear – David Kreik
Im Strange 9
32257 Bünde
Germany

Email: www.goshopio@gmail.com
Phone: +49 171 6136714